Terms of Sales

This Site is operated by the company AMA SAS, SAS with a share capital of €1000, whose head office is located at 32 Rue Washington in Paris, and registered with the Paris Trade and Companies Register under number 901 707 539.


The purpose of these General Terms and Conditions of Sale is to define the rights and obligations of both parties, within the exclusive framework of the relationships they establish on the internet, concerning any online sale of the Products offered on the Site.

They regulate all the steps necessary for placing an order and ensure the follow-up of this order.

These conditions apply to the exclusion of any other document.


The AMA products offered for sale on the Site are baby carriers and accessories. All these products are available while stocks last; we also reserve the right to limit the quantity of products supplied, to deliver only part of an order or to split orders, as well as to modify the terms or the period of validity of any special offer or promotion. In case of unavailability of one of the Products, we will inform you as soon as possible.

We guarantee the authenticity of all products presented for sale on the Site. AMA products are made with high quality materials, design and workmanship.


The prices indicated on the AMA website are expressed in EURO, all taxes included. Despite our efforts to display accurate prices on the site, errors may occur. If we detect an error in the price of goods which you have ordered, we will give you the choice of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will consider the order cancelled.

Prices shown are exclusive of shipping and delivery charges. The user will be informed of these during the final confirmation of the order.


In the context of online purchases, AMA only accepts the following means of payment: Visa, Mastercard, ApplePay.

As a precaution, make sure that the billing address communicated to AMA corresponds exactly to the address registered with your credit card issuer. The processing of your order could be delayed in the event of a difference. We do not accept: • personal checks • cash on delivery • split payment

The transaction will not be charged to your credit card until we have verified your card information, received debit authorization, confirmed stock availability, and your order is ready to ship.


If you wish to cancel or modify your order, please send an email as soon as possible to:

We will do our best to satisfy your request. However, please note that orders are processed as quickly as possible and once an order has been placed we cannot guarantee that it will be canceled or changed. Upon receipt of your online order, please consult the return instructions included in your package. If you wish to purchase a different product, you can visit our website or contact an AMA sales advisor online by email at:


Barring exceptions, purchases are sent by La Poste for mainland France and by DHL for the European Union and the rest of the world. Orders are processed and delivered Monday through Friday, excluding holidays. AMA cannot be held responsible for unforeseen delays.

If you are not completely satisfied with the product received or if there is a discrepancy with your order, please keep all the documents and the original packaging and contact us immediately by email, at: contact@ ama-paris. love


The customer has a withdrawal period of 14 days from the date of receipt.

Products ordered at normal price must be returned/exchanged within 14 days of the delivery date; on sale products, these must be returned / exchanged within 10 days of delivery.

Returns and exchanges will be processed as soon as possible and at the latest within 30 working days of receipt of the request.

AMA will agree to refund (only on your e-shop purchases) and/or exchange the goods provided that they are in their original condition and accompanied by their original sales invoice. Please note that we cannot accept worn, used, altered or damaged goods.

The full amount of the returned product will be credited back to the credit card used to pay for the product. Your credit card account will be credited when the returned product is processed, and the credit will appear on your next statement.

Please note that shipping charges are non-refundable unless AMA made an error in the original delivery.

We recommend that you ship the goods by insured parcel post for better tracking. AMA will not provide reimbursement or compensation in the event that returned packages are lost, stolen or damaged during transport.

AMA reserves the right to refuse returns or exchange requests for any merchandise that does not meet the above criteria.

The exchange of a product purchased via involves two steps: — make a selection on the site to identify and purchase the replacement product; — return the original product by following the steps described in the previous section. The returned product must be received by AMA in its original state and the fulfillment of a new order is subject to the availability of the products at AMA. Shipping costs for any returned product(s) are the responsibility of the customer, except in the case of an error made by AMA in the original delivery.


We make every effort to provide complete, accurate and up-to-date information on our website. However, we cannot guarantee that any website will be free from human or technical error. This site may contain typographical errors, inaccuracies or omissions, including with respect to pricing and availability, and product information. We will do what is necessary to correct these errors, inaccuracies or omissions, including after the sending of an order, and to modify or update this information at any time without notice.


The personal information collected in the context of online sales is necessary for the processing of orders and their delivery, as well as for invoicing. This information is strictly confidential and is not disclosed to third parties. Any missing information will result in the automatic refusal of the order.

In accordance with Law 78-17 of January 6, 1978 relating to data processing, files and freedoms, all personal information collected on the Site has been registered with the CNIL (Commission Nationale de l'Informatique and Freedoms). The User has a right to access, modify, rectify and delete data concerning him. To exercise this right, the User must send an email to:

AMA strives to maintain appropriate security measures to protect the information you entrust to us. However, despite taking reasonable steps to protect such personal data against fraudulent access, use or disclosure, we cannot guarantee that a transmission of data over the Internet can be completely protected against access by unauthorized recipients. AMA shall not be liable for any breach of security unless such breach was attributable to AMA's negligence.


The AMA website only uses "session" cookies. These cookies only store temporary data related to the current session (products selected, time spent on the Site, etc.). This information collected is in no way personal and is not saved from one session to another.


AMA cannot be held responsible for any inconvenience or damage inherent in the use of the products sold on this Site.

AMA's only obligation, concerning access to the site, order processing, delivery or subsequent services, is limited to an obligation of means. AMA cannot be held responsible for any inconvenience or damage inherent in the use of the Internet network, in particular the interruption of service, external intrusion or the presence of computer viruses.


The terms and conditions of sale, as well as the contractual relationship between AMA and the user are governed by French law. The Parties accept the jurisdiction of the courts of Paris (France) for any action brought following or related to these Terms of Use.


For any questions regarding online product orders, please contact us by email at the following address:

We will do what is necessary to assist you as quickly as possible. We are available Monday through Friday, 9 a.m. to 6 p.m., except holidays.